Glo Networks Technical Blog (Glo Blog)

So Office 2010 has just been released and with the lovely Outlook 2010 we just have to get stuck in to using it of course. We really like the People Pane and the cleaner calander views for starters.

We’ve tried clean installs and inplace upgrade, all without a hitch. So do take the plunge when you have time.

Not really supprisingly but Outlook 2010 and Dynamics CRM 4 only work together in 32 bit mode. It completely falls appart if you install Outlook in 64 bit mode ! A 64bit version of the CRM Outlook client doesn’t appear to be on the way either . Mind you the 32bit version of Outlook runs exactly the same as the 64but one as you’d expect.

And interestingly we managed to find a new CRM 4 error that didn’t happen when running with Outlook 2007. When trying to ‘Track in CRM’ an email you get an error ‘The text entered exceeds the maximum length.’. Luckly there’s a simple fix -

–> Load Outlook with the fulling patched and configured CRM client.
–> Settings > Customization >  Customize Entities >  E-mail > Attributes > messageid
–> Update the Maximum Length field from 100 (default) to 200
–> Save and Close
–> Actions > Publish
–> Save and Close

That should be it.

Posted by Chris in Desktops and Laptops, Software | No Comments »

We’ve found that a recent Microsoft Security Bulletin which affects quite a few operating systems, can, in some cases, wipe IIS SMTP Server settings. In our case this caused problems for the server faxing software, which needed the correct settings applying once again after this update.

The bulletin is MS10-024, follow the link to be taken to the Microsoft site with full details. If you are affected by the problem and need a hand to resolve please don’t hesitate to contact us here at Glo Networks

Posted by James in Desktops and Laptops, Operating Systems, Servers | 2 Comments »

It appears that Google’s browser Chrome is about to drop the http:// bit in the URL bars and people don’t appear to be happy about it. We think it’s a great idea as probably 99% of internet users haven’t got a clue why its there or what alternatives there are (like ftp).

For our customers with macBooks check out this dock. First time we’ve seen a dock that actually looks sensible and is a very good price. Should keep the macbook cooler as well.

Office 2010 is complete, we can provide quotes and demos for it now, you can upgrade to it for free when it comes out (if you’ve recently bought Office 2007) and it should be avalible for companies from May 1st 2010.

The 50p Broadband tax has been scrapped. We believe this is good news as those proposing it where thinking too small. They wanted to make sure everyone could get 2Mb by 2012 or to make sure everyone could get 40Mb by 2017. While Korea will get 1Gb (that’s over 1000Mb) from 2012 and I bet it wont cost them more than £40 per month either !

Posted by Chris in General | No Comments »

At some point you may have wondered if you need IT support or why you would need an IT support contract. Some companies offer it like insurance you get help when there’s a problem. At Glo Networks we treat our support contract customers with a lot more care and attention.

Glo Networks has a range of IT support contracts to meet the needs of companies of different sizes.  All our contracts come with full unlimited Glo Help access.

Our business support contracts start from only £80 per month.

Posted by Chris in FAQ | 1 Comment »

The code has been removed, at TeamViewer’s request. Please see Chris’ comment for further details.

Posted by Chris in General | 20 Comments »