Glo Networks Technical Blog (Glo Blog)

Glo Networks team sharing their technical experiences and thoughts.

iPhone 4 FaceTime: A valuable business tool?

Since the release of the iPhone 4 Glo Networks have been impressed by the functionality of the video calling app, called FaceTime. FaceTime allows video calling between two iPhone 4′s via the internet (requires both device to be connected to WiFi).

Utilising either of the devices cameras (the iPhone 4 has a  camera on the front and the back) you can either switch from an existing voice call to video with a tap of an onscreen button or you can initiate a video call from the contacts list. As you can use either camera it’s possible to choose between showing your own image via the front camera, or showing whatever you point the back camera at (and still see the person you’re chatting to).

Apple seem to have been marketing the video calling capabilities of the new iPhone for leisure use, with adverts showing things like a couple sharing their baby’s smile or friends helping each other decide what to wear, however, we, here at Glo, are beginning to see  potential in the app for business purposes (particuarly in our line of work!).

Here’s an example: Imagine a situation where a cable has become unplugged in a server room. The person who discovers this may not know where the cable should be plugged in, and as such phones their IT support provider. Now from experience we can tell you it’s not always simple to describe cables, or the sockets they should be plugged into over the phone. However if both of the people in the call were able to use FaceTime they could simply point the rear camera at the cable in question and the support engineer will instantly be able to see what they’re dealing with!

Although FaceTime is only available on the iPhone 4 at present, and only with a WiFi connection,  Apple has pledged to release it as an open standard, allowing other companies to develop around it. This means you could soon be seeing FaceTime appearing on other devices, and possibly (with support from phone service providers) over 3g!

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2 Responses to “iPhone 4 FaceTime: A valuable business tool?”

  1. Great idea for business use, can you convince my Boss I deserve an iphone 4.

  2. [...] This post was mentioned on Twitter by James Pinnegar, Glo Networks. Glo Networks said: iPhone 4 FaceTime: A valuable business tool? – Glo Networks Technical Blog (Glo Blog) http://bit.ly/bkVbwo [...]

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